Privacy Policy & GDPR

PRIVACY POLICY

We at OrbitCarrot are committed to respecting your online privacy and recognise your need for appropriate protection and management of any personally identifiable information (‘Personal Information’) you share with us.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information, whether at work or at home. In general, you can visit our web pages without telling us who you are or revealing any Personal Information about yourself.

We strive to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an ‘adequate’ level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred or retained.

To protect your privacy, we have adopted the following principles:

NOTICE

Where OrbitCarrot collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of OrbitCarrot or those working on our behalf. OrbitCarrot does not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required.

CHOICE

You may choose whether or not to provide Personal Information to OrbitCarrot. The notice we intend to provide where we collect Personal Information on the web should help you to make this choice. If you chose to have a relationship with OrbitCarrot, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

SECURITY

Wherever your Personal Information may be held within OrbitCarrot or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure.

COMMITMENT

We are committed to privacy and through our membership in the Online Privacy Alliance, are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area, and our web sites are constantly evolving to meet these demands. If you have any comments or questions regarding our Online Privacy Policy, please contact us at info@orbitcarrot.com

WHILE WE CANNOT GUARANTEE PRIVACY PERFECTION, We will address any issue to the best of our abilities AS SOON AS POSSIBLE.

YOUR CONSENT

By using this website, you consent to the terms of our Online Privacy Policy and to OrbitCarrot’ processing of Personal Information for the purposes given above as well as those explained where we collect Personal Information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.


GDPR COMPLIANCE

At OrbitCarrot we respect your privacy and we promise to:

  • Use your personal information only to provide you with the information you have requested or have agreed to receive.
  • Keep your data safe and secure and process it in a manner that follows your wishes.
  • Only disclose your data to third parties for marketing purposes when you have said it’s OK to do so.

WHAT DATA WE COLLECT

We collect your Full Name, Email and sometimes Phone number on our website contact and enquiry forms. We are the sole owners of the information collected on this site. We only have access to the information you voluntarily give us. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. Although emails will be stored on one of our trusted partners email servers located in the UK.

WHERE IS YOUR DATA HELD

Your data is held on secure servers operated by OrbitCarrot in the UK, and will be stored under the robust security measures described below. Your data may also be held by some of our trusted partners and suppliers, these include but are not limited to: WPEngine, Unlimited Web Hosting, Google, Asana, Microsoft, Amazon, Apple iCloud, Dropbox, WeTransfer, Facebook as well as on our local computers or devices.

The updated GDPR for each are below:

WPEngine
Unlimited Web Hosting
Google
Asana
Microsoft
Amazon
Apple iCloud
Dropbox
WeTransfer
Facebook

DATA SECURITY

When you give your personal data to OrbitCarrot we will process that data in accordance with our responsibilities under the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation.
We will keep your data safe and secure. To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data while in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

WHAT WE DO WITH YOUR DATA

We will process the data you supply in order to provide any service you have requested when you sign up on our website. We will only use your personal data for the purposes you have permitted and we will not share it for marketing purposes outside of OrbitCarrot. unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and include customer opt-out information.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Some of our web pages utilise ‘cookies’ and other tracking technologies. A ‘cookie’ is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the website.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyse information that does not contain Personal Information for trends and statistics.

Updating & accessing your information
You have a right to see what information we hold about you, subject to certain conditions. If you want to exercise this right, you should make an email application to us. We may ask you to provide us with sufficient information so that we can be sure of your identity. If you would like to proceed with a request to see what data we hold about you, please email:

The Data Protection Compliance Officer

We hope you will benefit from any communications we send to you, but if at any time you change your mind you can email us at info@orbitcarrot.com to request that we no longer communicate with you.

GOOGLE

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

WE USE GOOGLE ADSENSE ADVERTISING ON OUR WEBSITE.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

OPTING OUT:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
You will be notified of any Privacy Policy changes on our Privacy Policy Page.
You can change your personal information by emailing us.

Updated: 01/03/2018